Returns & Refunds
Clear information about returning an order, return postage and how refunds are processed by TopBinz Football Shirts.
Eligible items may be returned within 14 days of receiving your order, provided they are returned in the same condition in which they were supplied.
Click below to visit our Contact Us page, then select Returns to submit your return request.
Click Here To Start A Return01 Starting A Return
If you would like to return an item, please submit your return request within 14 days of receiving your order.
Please provide your order details and the item you wish to return so that the return can be identified and processed correctly.
02 Return Condition
Returned items should be sent back in the same condition in which they were supplied.
We ask customers to take reasonable care of items while deciding whether they wish to keep them.
03 Return Postage
Customers are normally responsible for the cost of returning an item to TopBinz.
If the item supplied was incorrect or materially different from its product description, please submit a return request before sending the item back so that we can review the issue and confirm the appropriate return arrangements.
04 Refunds
Returned items are inspected after they arrive with us. Once an eligible return has been approved, the refund will be processed to the original payment method where possible.
The time taken for the refunded funds to appear in your account can vary depending on the payment provider or bank.
05 Incorrect Or Misdescribed Items
We inspect and describe each shirt individually before it is listed. If you believe the item you received is incorrect or materially different from the product description, please include the details and photographs when submitting your return request.
We will review the information provided and confirm the appropriate next steps.
06 Refund Processing
Refunds are processed after the returned item has been received and checked by our team.
Once a refund has been issued by TopBinz, the time it takes to appear in your account is determined by your bank or payment provider.
Still Need Help?
If you have a question about a return or refund that is not covered above, please contact us at sales@topbinzfootballshirts.co.uk .
